FAQS
Generally, governmental bodies, nonprofit organizations, and businesses that make purchases for resale are exempt from sales tax. Eligibility varies by state and is subject to strict conditions on how purchases are made and used.
You'll need to submit the required documentation as specified by the tax jurisdiction and type of organization. This might include tax exemption certificates or resale certificates. Please ensure the documents are valid and up to date.
Tax exemptions cannot be automatically applied retroactively. Make sure to submit your exemption request and wait for approval before making your purchase.
Once your exemption request is reviewed, you’ll receive a confirmation email. If your request is approved, your account will be marked as tax-exempt, and you won’t be charged sales tax on future purchases while logged in.
Once you’ve submitted your request, any changes would need to be made by contacting us directly. If you need to provide additional documents or update the information, we will guide you on the next steps.
If your request is rejected, you’ll be notified via email with the reason for the rejection. Please contact us for instructions on how to reapply or correct any issues with your request.
Yes, you can check the status of your exemption request through your customer dashboard. You’ll be notified of the request status via email as well.
If your exemption is about to expire or you need to modify the expiration date, you’ll need to contact us for assistance. We will update your exemption status accordingly..
An email from TaxWisp will notify you ahead of time if your exemption is about to expire. You’ll receive a notification so that you can take the necessary steps to renew your exemption or contact us for an extension, ensuring there are no interruptions in your tax-exempt status.
Make sure your email address is correct on your account when you submit your exemption request. You’ll receive email notifications for every important update—such as approval, rejection, revocation, modifications, and upcoming expiration reminders. Keep an eye on your inbox to stay informed throughout the process.
The data uploaded is end-to-end encrypted, including exemption certificate documents, and is accessible only through the tax exemption portal.
Contact our Tax Team
Need to make a new request for tax exemption? Please visit the Tax Exemption Request↗ page.
Please use the form below if you have questions about tax exemption documentation, status, or expiration dates.