Shipping & Rates 

• Most orders are shipped from Monett, Missouri. 
• Some products may be shipped directly from third-party vendors or other Wabash Valley facilities, which can lead to separate shipments. 
• Freight charges are calculated according to Wabash Valley’s standard rate program and are added at checkout. 

How We Ship 

• Products are shipped unassembled to help minimize freight costs. 
• Each item is carefully boxed and skidded to ensure protection during transit. 

Address Changes 

• Any changes to the delivery address after shipment will result in additional carrier fees. 

Delivery & Off-Loading 

• Lift gate delivery is included with all shipments. The carrier will call to schedule delivery, and customers are responsible for unloading items from the delivery truck upon arrival.

Inspect Your Order on Arrival 

• Examine all boxes, not just skids, for damage or shortages before signing the delivery receipt. 
• If there is damage or a shortage, make a note on the delivery receipt at the time of delivery. 
• Retain all packaging and materials for inspection purposes. 
• Submit any claims within 10 days through the Customer Help Desk: WV Customer Help Desk